Involve
the employees in the training process and encourage mentoring.
The
organization mission is conveyed by continuous organization training.
Internal experts can be very entrepreneurial in training approaches.
Recognize and reward them for doing so and place them in lead
positions in training programs. Organization training in business is
a form of communication. It is not an academic pursuit, although
elements of it may include learning new information. Still, it is not
schooling in the sense of personal improvement as much as it is
communication of company policy and expectations.
The
most successful organizations pair experienced personnel on a staff
basis with junior ones as models. Each has individual assignments and
reports to the boss but the senior party is the example in the
process/experience-driven aspects of the job and is available to
answer questions. The younger individual infuses the older one with
energy and new ideas much like osmosis. The result is a hybrid of old
and new that works and has been put together by a team. The approach
works extremely well, imposes on no one, results in the young and old
learning by observation, satisfaction and recognition for collective
efforts and reduction in the boss’s work load. A win-win all
around.
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